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Do you receive public assistance benefits, such as Cash, Housing or Utility Assistance?

Where do you live?

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NYC Residents

Please call the HRA Medicaid Helpline at 888-692-6116 to get information about when to renew. You can also visit an HRA Benefits Center. Use the Benefits Access Center Locator Map to find an HRA office near you.

Locate a Benefits Access Center

Upstate NY or Long Island Residents

Call or visit your local LDSS office for assistance. Contact information for LDSS offices by county can be found on the NY State Department of Health website.

Find an LDSS Office

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NYC Residents

You can easily renew online, or by mobile app

Renew your Medicaid coverage with ACCESS HRA.

Step 1: Create an ACCESS HRA account here to:

  • View your Medicaid renewal submission deadline (and get an alert if it changes)
  • Check the status of your renewal
  • Update your email or mailing address

Step 2: Submit your documents on the mobile app

If you need to upload documents to support your Medicaid renewal application, you can easily submit them on the ACCESS HRA mobile app.

Upstate NY or Long Island Residents

You will receive a Medicaid renewal application in the mail from your Local Department of Social Services (LDSS).

Submit the documents needed for your Medicaid renewal on the NYDocSubmit app.

With this app, you can easily take a photo of your Medicaid renewal required documents and submit via mobile device

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