Personal Wellness Plan is for Medicaid Managed Care members who may benefit from extra behavioral health or substance abuse services. It offers all the benefits of Medicaid, plus extra services like Community Support, Education and Employment, Peer and Family Supports, and Managing Crises.
Did you receive a letter from New York State about joining HARP? If you have questions about the letter you received, or need additional information about this plan, please call 1-855-725-3344
Plan Highlights:
- Individual and group counseling
- Crisis intervention services
- Substance use disorder services
- Continuing day treatment
- Personalized recovery services
- Assertive community treatment services
- Access to home- and community-based services
- Institution for Mental Disease (IMD) In Lieu of Service (ILS)
- 24/7 access to care with telemedicine (Teladoc)*
- 2024
For maximum out-of-pocket pharmacy copay information, visit NYRx, the Medicaid Pharmacy Program
The benefit information provided is a brief summary, not a complete description, of benefits. For more information, contact the plan.
Coverage is provided by Healthfirst PHSP, Inc. Plans contain exclusions and limitations.
Additional Benefits
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24/7 Access to Telemedicine with Teladoc*
Talk to a doctor any time—for a $0 copay. Connect with board-certified doctors through video chat or phone for prescriptions, help diagnosing and treating non-emergency conditions, and more. Access to dermatologists is also available.
*Telemedicine isn’t a replacement for your primary care provider (PCP). Your PCP should always be your first choice for care (both in-person and virtual visits).
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See Better with Healthfirst Vision Benefits
Taking care of your eyes doesn’t just mean having clear vision. An annual eye exam can help detect a number of health risks, such as diabetes, thyroid disease, high blood pressure, and other conditions. Healthfirst has made it easy for our members to take advantage of this often overlooked preventive service by providing access to comprehensive vision care.
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Dental Care That Keeps You Smiling
Healthfirst believes that providing you with good dental care is important to your overall healthcare. Covered services include regular and routine dental services such as preventive dental checkups, cleanings, X-rays, fillings, and other services to check for any changes or abnormalities that may require treatment and/or follow-up care for you. You do not need a referral from your PCP to see a dentist.
Additional Benefits
Frequently Asked
Questions
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Support When You Need It
We’re happy to answer your questions.
Learn about enrollment
1-844-488-1486
Monday to Friday, 9am—6pm;
Saturday, 9am—1pm
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Member Services
1-855-659-5971
7 days a week, 24 hours a day
TTY English: 1-888-542-3821
TTY Español: 1-888-867-4132
Can’t talk right now?
Request a callback and we’ll get back to you within one business day.
You can also visit our Virtual Community Office to connect with a local Healthfirst representative or to find a community office near you.
You can also go to the NY State of Health’s website to view your choices, or call the NY State of Health customer service center at 1-855-355-5777.